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« Quick Fix – Twhirl and Windows 7 Lockup issue | Main | My Directv HR20-700 Video and Audio Stutter Issues revisited »

December 08, 2009

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Chris Carlin

Shouldn't AT&T's network equipment be able to determine a dropped call without he subscriber's help?

When I heard about this, my immediate thought was that it's either a sham--an empty way to make customers think they're giving feedback when it's really reports just go into the dustbin--or symptomatic of crappy technology on AT&Ts part.

Why should I, a paying customer, have to do AT&T's network troubleshooting for them?

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