From my past experience with VOIP in the corporate world, I got used to an Outlook plug in that allowed the direct dialing of a number from the Outlook contact view. To my delight I found that Vonage has such a plug in, it is called Click-2-Call and can be downloaded here. Click-2-Call can be used with or without Outlook and installs on Windows XP.
The standalone Click-2-Call application allows you to enter the phone number you want to dial. Once you click on the "Place Call" button, your handset will ring, when you pick up the call connection is be completed. If you have multiple Vonage lines on the same account you can also select which line to use. The Click-2-Call application will minimize to the Windows XP system tray for easy access.
Even though I would not currently recommend that anyone run the current Outlook 2007 Beta 2 (unless you are hardcore), I was glad to find that the Click-2-Call Outlook plug in works. Hopefully Beta 3 is around the corner.
The Outlook 2007 Beta 2 contact view with the addition of the Click-2-Call toolbar (red oval). You do not have to open the contact, just select it. Based on the numbers in the contact records, up to 3 icons will display, from left to right, Work, Mobile, Home. The other numbers in the contact record are displayed in a drop down menu accessible to left of the icons. The plug in usesthe Click-2-Call standalone application and the calling experience is same, however you do not have to click on "Place Call". All that I need now is for Vonage to create a "Line Property" module to use Outlook'sbuilt in calling feature which can associate the callwith a timer and a journal entry.
Hi
Well I have used this feature on both Outlook 2003 and 2007, Must say the 2007 click 2 call is faster.. However glitchy to me. Are there no sound comprable click 2 call devices out there?
Posted by: Truckmiser | January 05, 2008 at 10:07 AM