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November 29, 2006

ActiveSync Server error 86000108 is a pain but easy to fix

This past weekend I started getting ActiveSync error 86000108 again (my original post on the subject). This time I noticed that I was still getting my emails, but my tasks were not being updated. I performed the following steps in the Windows Mobile ActiveSync/Menu/Options:

WM ActiveSync options menu

  1. Unchecked tasks
  2. Tapped ok
  3. Returned to Menu/Options
  4. Checked tasks
  5. Tapped ok
  6. Tapped Sync

My tasks were re-synched and the error disappeared. Easy enough, but I am not quite sure what I did to corrupt my task data store. I am so glad my inbox, contacts, calendar and tasks are stored on Exchange at 4smartphone.net.

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Comments

cs white

Hooray! That did the trick. Far easier than getting my Exchange Administrator to update certificates or restart IIS as I saw suggested elsewhere...

Thanks!

Jim

Thanks for your suggestion. I agree with cs white. As I AM the Exchange Administrator I thought it very strange that their was a problem with the certifcates, and restarting IIS didn't work.

Your suggestion worked like a charm!

Stephen Skarlatos

Microsoft PSS needs to review their KB on this error. I use a 4smartphone.net hosted exchange and they could not easily restart IIS so they suggested this fix.

Raw

My Active Sync doesn't have an option menu, how come ?

WM5 on Asus P735.

Stephen Skarlatos

ActiveSync on your mobile device. Options is the top entry under the right soft key menu.

Adam

This worked perfect, thanks for the info.

Stoo

Hi, The reboot solved it for me ! Cheers guys ...

Graeme Smith

Same problem but with the EMAIL folder.

Solution is the same PRINCIPLE.

Uncheck EMAIL - SYNCH

Check EMAIL - SYNCH

User with grayed out options. Unplug machine from wire and allow it to finish a synch. Options then becomes available.

Joe

Hi

Thanks for the help above. Tried the method you recommended. Work for my task and calendar but did not work for my contact. Still getting the same error. the interesting thing is i am not syncing with Exchange. Just my laptop.

I am using a Eten X500 running on WM6. Previously I have sync with my 818pro without such issue. Please advice.

Joe

Hi,sort out the problem. Apparently, my pst file has some error. Run the scanpst.exe and found errors in in my contact. Thanks

Stephen Skarlatos

Excellent, I am glad you got your problem sorted out.

dj

I have had the same problem and resolved it in another way:

1 - run scanoft.exe
2 - sync'd all calendar rather than just last 2 weeks.

it was this #2 item that seemed to make things work.

Chris Chung

GREAT !! I JUST TRIED, IT WORKS !

YOU KNOW, I'M ALWAYS TRAVELLING AND THIS PROBLEMS READLLY MAKE ME SAD...... THANKS BRO, IT FINALLY BEEN SETTLED NOW.

Walters

Good site - you're a pretty good writer..... Very creative...

Alexander

Good web site!!! Thank you for your job!!! I will recommend you to all my friends... Visit my site and add your comments :)

knarf

I had exactly the same problem. After reading some hints telling me not using an USB hub (while I am syncing through GPRS) or about certificate problems (no, this cannot be the reason for no longer syncing tasks but anything else), you solved my problem. Thanks.

knarf

Mallory

Thanks a million! It worked great - unchecking and then rechecking the tasks! Good to know what to do...I've been having problems on and off for a while.

Deano

awesome, this appears to fix the problem ... good grief what a search ...

FroodCNB

Thanks for the assistance. My problem started at about the same time that I replaced my Jasjar's battery. Coincidence? Maybe.

FroodCNB

Thanks for the assistance. My problem started at about the same time that I replaced my Jasjar's battery. Coincidence? Maybe.

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rohijas

Unbelievable! Yes it works. So simple yet so "why didn't I think of it" :-P

david jang

I search the internet and found this forum, as I use the method above mentioned, I still can not resolve the problem, my devic is O2 XDA ATOM LIFE, after use
syncing for many times, it does not work now, the error code is 65257 and 65460, I have try so many times to sync. but failed always, any one can give me a help?

Thanks!

Stephen Skarlatos

It sounds like your system registry is corrupted, you may have to perform a clear storage to perform a hard reset on your system. Make sure you backup any files you want to keep before performing the hard reset.

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